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WordPress Developer & Support Specialist

Sound Web Solutions is a boutique web design studio based in Palmer, Alaska, that specializes in building beautiful custom websites, empowering clients to manage their own sites and providing customer service from the heart. We are an established company looking to add a friendly, experienced web developer to our quirky, talented team. This is a position that will adapt to fit the skill set of the right person. We are looking for someone who can help:

  • Provide excellent customer support
  • Keep our client’s websites operating like fine tuned machines
  • Build new websites that transform our client’s businesses
  • Develop new processes that take into account the ever changing possibilities that web technology presents

More specifically, someone who:

  • Can manage our Help Desk including assigning, overseeing, troubleshooting and resolving tickets
  • Has at least 2 years of experience working with WordPress
  • Can build WordPress themes, manage hosting configurations, work with complex domain configurations, etc
  • Can setup WordPress, modify WordPress theme code, install, configure and troubleshoot themes and plugins, purchase web products and manage renewals (hosting, themes, plugins, tools), update website content
  • Understands responsive design, usability, and mobile specific content
  • Is comfortable with editing and working with css, php and phpMyAdmin
  • Is a problem solver, extremely detail oriented and tech minded
  • Is friendly and enjoys talking to clients about support issues on the phone
  • Loves learning how to do new things on their own
  • Interested in growing with the company in a long term relationship
  • Will write the words “the answer to the ultimate question of life, the universe and everything is 42” in your job application

More about the job

  • Schedule is 9am-6pm, with room for flexibility
  • 20-40hrs/week (4-5 days/week). May be part or full time, depending on your circumstances
  • Pay rate is negotiable depending on skills and work experience
  • We have an office in downtown Palmer where you can work from. We prefer meeting face-to-face at least one day per week. Remote working is fine as long as communication is excellent and you are available during our normal hours
  • Preference given to Alaskans. Must live in the US to apply

More about working for us

  • We are a fun group of people with a sense of humor that take the quality of our work very seriously
  • We love our employees to have a life beyond work and will do our best to accommodate your adventure plans

Next steps

Fill out our online job application. You can submit your cover letter and resume via the same application.

We will only respond to applicants who meet our requirements and have filled out our job application correctly. No phone calls.

We look forward to hearing from you!

Posted March 3, 2017